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Zusatztext
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In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.
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Kurztext
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Considers a very topical area . Takes a critical approach to the subject . Includes empirical material . Well known authors with extensive experience of writing, teaching and researching
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Autorenportrait
- ADRIAN WILKINSON is Professor of Human Resource Management at Loughborough University Business School. He was previously Senior Lecturer in Human Resource Management at the Manchester School of Management (UMIST). TOM REDMAN is Lecturer at Teesside Business School ED SNAPE is Lecturer in the Department of Management, Hong Kong Polytechnic University MICK MARCHINGTON is Professor of Human Resource Management and Dean of Management Studies at the Manchester School of Management, UMIST
Detailansicht
Managing with Total Quality Management
Theory and Practice, Management, Work and Organisations
Wilkinson, Adrian/Redman, Tom/Snape, Ed et al
ISBN/EAN: 9780333620076
Umbreit-Nr.: 2058556
Sprache:
Englisch
Umfang: VIII, 216 S.
Format in cm:
Einband:
kartoniertes Buch
Erschienen am 01.01.1998
Auflage: 1/1998